Service Policy
Practical support before you buy and after your kit arrives.
Product selection help
We can explain bottle caps, capacity, cleaning access, towel weave, dimensions and fabric weight. Tell us the SKU and what you want to carry or cover. We do not provide exercise coaching, medical advice, class booking or equipment-fit guarantees.
Contact and response
Email [email protected] or call 1 3614424878. Support is available Monday–Friday, 9 a.m.–5 p.m. Mountain Time, excluding US public holidays. We aim to respond within 2 business days. An online submission does not imply an immediate reply.
Order assistance
Use the reference shown after checkout. We can review address corrections, cancellations and product changes before dispatch. A request is not confirmed until we reply; packed or shipped orders may no longer be changeable.
Care and faults
Product pages state individual cleaning requirements. Stop using a bottle with a cracked body or failed seal. Contact us about missing components, incorrect items or defects so we can arrange a suitable remedy under the Returns Policy. We do not offer repairs, custom branding or replacement parts not listed in the catalog.
Unresolved concerns
If the first answer does not resolve a problem, reply with your reference and requested resolution. We review the record and respond within 5 business days. This process does not restrict legal consumer rights.
Merchant
FORM Cycling Studio, LLC., registration 20201118285, operates this physical-products store. Contact [email protected] or 1 3614424878. Our mailing address is 210 Edwards Village Blvd. Suite B203 Edwards CO 81632, United States.
FORM Cycling Studio, LLC.
Registration 20201118285
210 Edwards Village Blvd. Suite B203 Edwards CO 81632
United States